These instructions are for international orders, excluding Canada. If you are a Canadian trade customer shipping will be done via UPS and you should contact us by phone or email.
How to order samples
- Please contact us with your sample order.
- List the leathers you want samples of (ex. K35 Modern Black, RT#3 Restoration Wicker, etc.)
- You can order up to 8 samples. Samples ship via USPS and will cost $5-$10 depending on order size.
- Include an email address where the PayPal invoice should be sent.
- Once payment is received (USD), samples will be mailed to your verified PayPal shipping address.
How we ship your leather
- All international orders will be shipped from Leather Hide Store (LHS) to a freight forwarder in the United States. Our standard US shipping rates will apply.
- Shipping arrangements with a freight forwarder to the international delivery address are the customer's responsibility. Required international paperwork will be the freight forwarder's responsibility.
- LHS is not responsible for any fees, duties, custom charges, or taxes.
- Minimum order size is 2 full hides or equivalent.
- Any freight forwarder shipping requirements must be communicated to LHS prior to placing your order.
- This includes box size and weight limitations set by the freight forwarder.
- Some box size limitations may require LHS to fold the leather for shipping. This will require an approval from the customer.
How to order and pay
- LHS accepts PayPal, wire transfers & certified bank checks for international orders. Payment is in USD.
- Please contact us so we can assist with your order. We will respond within 24 hours (M-F).
- We work closely with customers to help find the best leather and the correct amount needed for a project.
- Once this is determined, we will send the customer a PayPal invoice with order details and total amount due.
- Orders processing through PayPal.
- The PayPal shipping address must be that of the freight forwarding service.
- Shipping address MUST be verifiable by PayPal.
- Customers can easily set the freight forwarder as the shipping address in their PayPal account by going to Settings > Address > Add Address. Contact PayPal if you need assistance.
- Once payment is received, orders will ship within 3 business days and an email confirmation plus tracking can be provided. Thank you!